“All the world is made of faith, and trust, and pixie dust.” (J.M. Barrie)
A trustworthy eCommerce website should be of authentic security and no hacking or criminal attribute should be its setback which in turn damages the trust of the loyal customer and on the other hand, makes the brand value and brand image notorious. Online eCommerce owners should pay utmost attention towards cyber crime and eCommerce crime as this criminal activity is not new and since 2014 this criminal activity has been raging up till now.
ECommerce growth
ECommerce has been growing in a much whopping manner as witnessed by a number of reports that have been analyzed recently. According to one of them conducted over European eCommerce, in 2015 European eCommerce was double in terms of turnover thus reaching a business and sales of EUR 455.3 billion thereby witnessing a growth of 13% and so on. Not only this but the B2B ecommerce global market has also shown substantial growth and it has been predicted that by 2020 it will be reaching a business height of $6.7 trillion.
Building a trustworthy eCommerce website
A working eCommerce business is a mammoth one trust me and for it needs to be working and earn the same pace of revenue it should generate profit which simply means that your eCommerce business should be able to convert sales into leads or consumers into customers. Turning sales into leads and consumers into customers needs to build a bond of trust and loyalty between the eCommerce brand and customers which is the ultimate definition of strength.
Security
One of the ways of building a bond of trust and loyalty between the eCommerce brand and the customers is by securing your eCommerce website via SSL which is a security check. By means of this security check, the ratio of conversion rate was visibly witnessed.
Contact details
One of the other ways of generating customer trust and loyalty bond is mentioning clear and concise contact details of your retail brand store on your eCommerce website and other social media platforms. This helps to radiate strong signals of communication between the customer and the brand.
ECommerce solutions Dubai
ECommerce solutions Dubai also pay keen attention to mentioning clear and concise contact details on eCommerce websites for consumer ease and approach.
“Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.” (Stephen Covey)
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